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Terms & Conditions – MiroLifestyle.com

General

These Terms & Conditions (“Terms”) apply to all purchases made through MiroLifestyle.com (“Website”). By accessing or purchasing from the Website, you agree to comply with these Terms & Conditions. The Website is operated by Miro Lifestyle.

Product Information & Accuracy

We strive to ensure that all information displayed on the Website, including product descriptions, pricing, images, and availability, is accurate and up to date. However, occasional errors, inaccuracies, or omissions may occur.

Miro Lifestyle reserves the right to:

  • Correct any errors or inaccuracies at any time without prior notice

  • Change product prices, descriptions, or specifications without notice

  • Modify or discontinue any product at any time

We make every effort to display product colors and details as accurately as possible. However, actual product colors may slightly vary due to photography lighting, screen settings, and device display differences.

Product availability shown on the Website does not guarantee that the item will always remain in stock.

Delivery Information

Inside Dhaka

  • Expected delivery time: 2–3 working days

  • Delivery charge: ৳70

  • Delivery may take longer due to unavoidable circumstances such as weather conditions, political situations, courier delays, or public holidays.

Outside Dhaka

  • Expected delivery time: 3–5 working days

  • Delivery charge: ৳150

  • Delivery timelines may vary depending on location and courier service availability.

Order Confirmation

After placing an order, customers may receive a confirmation call, SMS, or email from our support team. Miro Lifestyle reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspicious activity, or incomplete customer information.

Return & Exchange Policy

Customers are requested to check the product in front of the delivery person upon receiving the order. Exchange requests must be made within the specified exchange period if:

  • The product received is damaged

  • The wrong item was delivered

  • The product has manufacturing defects

Products must remain unused, unwashed, and in original packaging for exchange eligibility.

Cancellation Policy

Orders can be canceled before shipment confirmation. Once the product has been shipped, cancellation may not be possible.

Privacy

Customer information collected through the Website is kept secure and used only for order processing, customer service, and communication purposes. We do not sell or share customer data with unauthorized third parties.

Limitation of Liability

Miro Lifestyle shall not be held liable for any indirect, incidental, or consequential damages arising from the use of the Website or products purchased from it.

Changes to Terms & Conditions

Miro Lifestyle reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

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