Exchange, Return & Refund Policy – MiroLifestyle.com

At MiroLifestyle.com, customer satisfaction is our priority. We aim to provide a smooth, transparent, and hassle-free shopping experience through our exchange, return, and refund policy.

Open-Box Delivery Facility

We offer an Open-Box Delivery option for online purchases, allowing customers to inspect the product at the time of delivery before accepting it.

You may:

Check the product condition
Verify the correct item and size
Inspect for visible damage or defects

If the product does not meet your expectations, you may return it immediately to the delivery agent at the time of delivery.

Return Policy

Customers may request a return for eligible products purchased online under the following conditions:

The item must be unused, unwashed, and undamaged
All original packaging, tags, accessories, and invoices must be included
Return requests must be made within the applicable return period

Products that show signs of use, damage, or missing packaging may not qualify for return.

Our customer support team is always available to assist you throughout the return process.

Exchange Policy

Miro Lifestyle offers an easy exchange facility within 3 days from the date of receiving the product.

To qualify for an exchange:

The product must remain unused and in original condition
Original invoice, tags, and packaging must be intact
Exchange requests are subject to stock availability

Exchange Conditions

Products can be exchanged for items of equal or higher value
If the new product value is higher, the customer must pay the additional amount
If exchanging for a lower-value product, the remaining balance may be adjusted with another product or kept as store credit for future purchases

We are committed to making the exchange process simple and customer-friendly.

Refund Policy

If payment has been made in advance and the order is approved for return, refunds will be processed after our team inspects the returned item.

Refund timelines:

Mobile Financial Services (MFS): 15–20 working days
Bank/Card Payments: 20–25 working days

Refunds will be issued through the original payment method used during purchase.

Contact for Exchange or Return

For exchange, return, or refund requests, please contact our customer support team:

Phone: 01828661899
Email: info.mirolifestyle@gmail.com

Important Note

If the issue occurs due to an error from Miro Lifestyle — such as wrong product, damaged item, or defective product — we will provide FREE return, exchange, or refund service.

For all other cases, customers will be responsible for the return shipping cost.